Services

How I Can Help You Succeed

My work focuses on solving issues that are important to organisations that want to deliver projects with quality and in harmony. I love to build processes and communication tactics that work not only for projects.

Program & Project Management

Given the high rate of project failures, you might think that companies would be happy to just have their project finish with some degree of success. That’s not the case. Despite the odds, organizations expect projects to be completed faster, cheaper, and better. The only way that these objectives can be met is through the use of effective project management processes and techniques. The right mix of planning, monitoring, and controlling can make the difference in completing a project on time, on budget, and with high quality results

 

I offer unique project management and strategic planning practices that leverage the key Project Management building blocks to deliver responsive, cost-effective, quality solutions.

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Business Change Management

To respond to change today, many organizations have invested heavily in capital-intensive expenditures such as new equipment and/or technology in the hope that these will reduce cost and increase productivity.

 

Nonetheless, recent research has shown that it is not the technology acquisitions by themselves that have driven organisational success, but the integration of these assets into organisational change management processes that elevate the importance of the human system. A Standish Group International survey showed that an astounding 66 % of information system projects failed/were cancelled or were challenged due to the failure these IS/IT interventions to effectively integrate employee adoption issues .

 

I will work with your teams to build robust and successful change management processes/structures to ensure the success of your change initiative.

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Business Process Improvement

Changes in the global business environment have made business process improvement an imperative for organisations challenged with doing more with resources that have been permanently reduced. When designed and implemented effectively, business process improvement initiatives can deliver substantial benefits to your organisation, including greater strategic value, more efficient resource utilisation, higher quality products and services, accelerated time to market and a strengthened bottom line.

 

Implementing a successful business process management regime will provide the following benefits:

 

  • Improved Business Agility
  • Reduced Costs and Higher Revenues
  • Higher Efficiency
  • Better Visibility
  • Compliance, Safety and Security

 

Let me work with your team to streamline your processes and add value to your bottom line

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CRM Strategy and implementation

CRM strategies offer companies a complete view of their customers across the entire organisation. When implemented properly, a CRM strategy integrates all customer-facing and back office applications with the same data. Companies reap large gains from these efficiencies by offering better service and developing deeper relationships with customers.

 

In order to achieve those gains, the implementation of the CRM strategy has to create a 360-degree view of the customer. This means merging the information silos maintained by each department into a single data repository accessible by all departments.

 

Implementation of a CRM strategy is by no means a project for the IT department alone. Marketers must be directly involved in the process because they will ultimately win or lose based on the quality of the outcome.

 

I’ll show you how to develop a robust and effective CRM strategy and work with you to implement it

Customer Relationship Management Process

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Two Ways I Can Get You Results

Let’s get your teams aligned and your projects on track.

1
Work For You

(Have Me Consult Only)

You already have a strong team and just need assistance with any of the service offerings I provide, then I will help you by doing what I excel at.

2
Work With You

(Have Me Do Everything)

You don’t have the time or knowledge to take your business or product to the next level, I will have seen and done it all so I am totally prepared to jump in roll up my sleeves and work to ensure that you achieve your goals.

If you have any question then please don’t hesitate to contact me